Privacy Policy

At First Balkan Media, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application.

Effective Date: May 2026

1. Information We Collect

When you register or sign in to the First Balkan Media mobile application using Google, Apple, or Facebook Sign-In, we may collect the following:

  • First Name
  • Last Name
  • Email Address

We only collect the minimum amount of information necessary for the application to function properly.

2. How We Use Your Information

  • Creating and managing your user account
  • Sending personalized notifications
  • Providing authenticated application functionality
  • Improving application experience and stability
  • Sending service-related email notifications

We do not sell, rent, or trade your personal information.

3. Data Storage and Security

Your data is securely stored within our protected infrastructure using industry-standard security measures designed to safeguard your information.

  • Secure Communication: All communication between the application, backend services, and external systems is encrypted using HTTPS (TLS).
  • Encryption: Data is encrypted at rest within our infrastructure.
  • Access Control: Administrative access is restricted to authorized personnel only.
  • Secure Access: Infrastructure access is restricted via SSH with limited public ports (22, 80, and 443).
  • Data Minimization: Only minimal user information required for app functionality is collected and stored.
  • Secure Authentication: Authentication is handled through trusted providers such as Google, Apple, and Facebook.
  • Infrastructure Security: Backend systems are protected by firewall rules, controlled network access, and regular updates.
  • Backup and Recovery: Regular backups and snapshots are performed for disaster recovery.
  • Monitoring and Logging: Logging and monitoring mechanisms are implemented to detect suspicious activities and operational issues.
  • No Third-Party Access: Your data remains within our controlled infrastructure and is not shared with unauthorized third parties.

4. Data Sharing and Third Parties

We do not sell your personal information to advertisers or third parties.

  • Google Sign-In
  • Apple Sign-In
  • Facebook Login

These providers may process authentication-related information according to their own privacy policies.

5. Data Retention

Personal information is retained only for as long as necessary to provide the application services and fulfill operational, legal, or security obligations.

If you delete your account, your information will be removed or anonymized within a reasonable timeframe.

6. Your Rights and Choices

  • Your personal identity information is managed through your selected identity provider.
  • You may delete your account through the application profile settings.
  • You may stop using the application at any time.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If such information is identified, we will take steps to remove it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any material updates will be reflected by updating the Effective Date at the top of this page.

9. Contact Us

First Balkan Media

Website: firstbalkanmedia.com

Email: support@firstbalkanmedia.com